About Service
We will help you with:
- Stable OS operation guaranteed in detailed SLA.
- Technical support from certified Microsoft and Linux engineers.
- Testing service packs before they are installed in production environments.
- Reducing the burden on your IT staff.
Why Us
Administrator’ actions record
All actions of system administrators are tracked and recorded in real time using Wallix.
System logging
Logs are always available, even if they are destroyed on the server.
Automated software configuration
We use Ansible to minimize the human factor.
Metric acquisition
Every five seconds, metrics are collected to analyze any contingencies.
Access restriction
The user receives only those rights that are necessary for his work.
Data security
We will quickly deploy the servers in the Nubes cloud and restore them from the backup in case of breakdown.
SLA Guarantee
The detailed agreement of SLA for all customers of the “OS Administration” service presents the parameters for which we are financially liable.
≤ 5 minutes
Incident response
≤ 20 minutes
Incident resolution
3 months
Backup depth of configuration file
1 year
Monitoring statistics depth of storage
